Terms of Service
The ground rules
Last updated October 22, 2026. Tend is a pilot service, and these terms will evolve as the service does.
What Tend is
Tend gives churches a QR code that opens a simple prayer-request page, plus a private inbox where the church's account owner can read and track requests. Tend is operated by Mark Johnson Ventures LLC. Every plan starts with a 30-day free trial. Automated notifications are not active during the pilot, and features may change or pause without notice. Tend is provided as is.
Text messaging
Tend Prayer Requests is a text-messaging program operated by Mark Johnson Ventures LLC. When you text a prayer request to a Tend number, it is shared with that church's care team, or with the Tend prayer team for the main Tend line at (616) 816-4172 (see tendpray.com/text), and you receive a reply asking how we can pray for you plus one confirmation, usually two messages per request. Texting PRAY, a church keyword, or a request to the number is your consent to those replies. Message frequency varies with the messages you send.
Message and data rates may apply. Reply STOP to opt out at any time; you will receive one message confirming the opt-out. Reply HELP for help, or contact support@tendpray.com. Carriers are not liable for delayed or undelivered messages. Text messaging is not monitored for emergencies; call 911 in an emergency.
Tend also sends sign-in codes by text. When you enter your mobile number on the sign-in page and tap "Text me a code," you consent to receive a text message with a one-time 6-digit code for that request. Codes are sent only when you ask for one, so message frequency varies with how often you sign in. Sign-in codes are never marketing, and asking for a code is not a condition of using Tend.
Reply STOP to stop receiving sign-in codes by text. After opting out, you will not be able to sign in by text until you reply START to resume. You can always sign in with email instead. Reply HELP for help, or contact support@tendpray.com. Message and data rates may apply, and carriers are not liable for delayed or undelivered messages.
See the Privacy Policy for how mobile numbers are handled. Mobile numbers are never shared for marketing.
Church accounts
You must be authorized by your church to create its account. Keep your sign-in private. You are responsible for activity under your account, including who you allow to view your church's inbox.
Using Tend well
Use Tend for pastoral care: prayer requests, check-ins, praises, and questions. Do not use public forms to send spam, abuse, or unlawful content. Do not try to access another church's inbox or interfere with the service.
Tend is not an emergency service, a medical service, or a substitute for professional care. Public forms say this directly, and churches should not present Tend as one.
Your church's data
Your church owns the prayer requests it receives. You can archive or delete requests in the inbox, and you can request full deletion of your church's data by writing to support@tendpray.com.
Suspension
Accounts used for spam, abuse, or attempts to access other churches' data may be suspended or closed.
Limits
To the extent the law allows, Tend is not liable for indirect or incidental damages arising from use of the pilot service.
Changes and contact
If these terms change in a meaningful way, the updated date above will change. Questions can go to support@tendpray.com.